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Terms and Conditions

Welcome to devilsltd Customer Service!
If you have questions about an existing order, placing a new order, or just general product information, you can e-mail us at sales palmsgym@hotmail.co.uk or call us toll free at 1-01255 474788 Our Customer Service Representatives will be happy to answer any questions ysou may have.

Customer Service Operating Hours (E.S.T.):
Monday through Friday 9:00am – 6:00pm

To facilitate a prompt reply to your e-mail, please provide the following information:
Your Name
Address
Order # (if applicable)

How would you like us to respond?
If by e-mail, please include your e-mail address.
If by fax or phone call, please provide us with a telephone number.


To Place an Order
Our Online Store: www.devilsltd.co.uk
Use our secure electronic shopping cart.

Using our order form to plan your phone order is convenient! Call Monday–Friday 9:00 AM–6:00 PM Eastern Standard Time. Mastercard, Visa, American Express or Discover are accepted. Sorry! No C.O.D.

Mail Order
Just mail the order form, money order or cashier’s/personal check with the correct amount.
Send to:
palms gym
11-13
rosemary road
clacton-on-sea
essex
co15 1nz

email Your Order: sales www.devilsltd.co.uk See our Privacy and Security section for more information.

GUARANTEE
If you are not satisfied with items you purchased, for whatever reason, please call our office to arrange a settlement immediately. For details, please see Returns/Exchanges/Repairs below.

CUSTOMER SERVICE
Delivery/Ship-A-Gift
Orders will normally ship out within 1 business day. Normal methods of shipping are UPS ground service and Post Office service. Gift Certificates also available but orders are not sent gift-wrapped.
Need it fast? Please ask our sales person to review the quick delivery options that are available.

Out of Stock/Back Orders
We will notify you if your request is currently out of stock. In most cases, back orders should be received within 3–4 weeks.

Returns/Exchanges/Repairs:
Please have your Invoice No. and/or customer No. ready and call us to get a return authorization No. within 7 days of receipt. Unauthorized returns will be rejected without liability. Unless it is proven to be a manufacturer’s defect, improperly used merchandise will not be accepted for refund or exchange. We will repair or replace manufacturer’s defective merchandise at no charge. Videos and books can be only exchanged for the same title if defective from the manufacturer.

Attention! Weapons Buyers . . .
You must check Federal, State and Local laws because weapons may be illegal in your area. devilsltd. will not sell weapons to minors and disclaims all liability from the sale and use of products in this online store. Products may vary slightly due to different shipments by the manufacturers


How to Order

Once you have chosen a product you can add it to your shopping basket and continue browsing or proceed to the checkout.

You will be asked where you live in order to calculate the relevant postage costs, where applicable.

You will then be asked to enter your name, address, e-mail address and payment details. It is necessary for you to include your e-mail address so that we can e-mail confirmation of your order and details regarding returns, cancellation, etc. This is the last stage at which you have the option to amend your basket's contents.


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